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Most of our products are shipped within the USA. We do ship
international although shipping to those locations will take more time and at
additional cost due to higher shipping cost and any international taxes that
may be required.
Once an order has been placed, an email will be sent to verify the requirements of the order. At this point, questions related to size, color, text and any other details will be discussed. This information will be used to create digital images of your specific items for approval. Once these details have been approved, sample/product will be sewn.
If there is no response to this email after the third attempt, the order will be cancelled since this is a custom product, assumptions can't be made to the ultimate requirements of these designs.
First, given that every order is custom made at the time you
order, lead times will vary due to our backlog at any given time. Generally, we
try for a 7 to 10 business day production window but can run longer during peak
demand periods.
Second, there will usually be a number of back-and-forth
emails for digital art approval. Given
the customization required for this product, art needs to be approved at
several steps within this process before samples/products are sewn.
Third, it relates to shipping. As a rule, we ship most orders
USPS - Ground Advantage due to the small nature of this product. Sometimes, we
will ship UPS if delivery times are stated to be faster. How it’s shipped, USPS
or UPS, is at our discretion unless notified of an alternate shipping
instruction.
Customers can request one of the other if required.
International shipments can take upwards of 30 days which 4
My Jacket has no control over.
What shipping carriers do you use?
The bulk of our orders are shipped USPS Ground Advantage.
Occasionally, products will be shipped UPS as well. You’ll be asked to select a
delivery method during checkout.
4 My Jacket does offer three rush services.
Super Sonic Rush - 3 to 5 business days - 60% up charge
Jet Rush - 6 to 12 business days - 45% up charge
Propeller Rush - 13 to 20 business days - 25% up charge
Standard delivery - 21+ business days - no up charge.
All products are still shipped USPS Ground advantage unless
faster delivery is requested and payment processed.
All of our products are made custom to your order. As a
general policy we do not take returns as every effort is made to you have seen
both proofs and final product pictures before they are shipped. Any required
changes can be made at the proof state. We do guarantee our products and will
work to ensure your 100% satisfaction.
We do not stock any inventory - everything is custom made to your unique order based on size, color, details, and quantity
required.
Every order is custom made to your requirements.
Our patches are best applied with a zig zag stitch to hold them in place while providing a much more professional appearance. Scrim felt has a tendency to roll up on the edges when sewn in place with a straight stitch although this too is another way to sew these patches in place. Usually, a tailor shop or cleaner will have a machine that can install these patches. Some who install patches can do it without opening the sleeve while others have to open the sleeve to add patches. An adhesive back can be applied to these patches although, given their size, isn’t recommended.
We have a small stock of basic letterman sweaters and can order others as needed. These acrylic sweaters work well for general wear, high school. college, or corporate applications. A premium sweater is available that is made to order and takes upward of 8 weeks for delivery. Adding letters to sweaters generally work best when using a single felt so they are not overly stiff although these letters can be made on two pieces of material too.
Every order is custom made. The designs shown on our site are not a full list and may not be the design(s) that you desire. Send you art to 4myjacket@gmail.com if you have something unique you would like. In sending art, please follow the correct method to take pictures and measurements where designs need to be replicated.
Email us at 4myjacket@gmail.com if you have specific or unique questions.
