Ideas and Selections for YOUR story!
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Absolutely. We can work with a variety of artwork formats, including vector files, high-resolution images, photographs of existing patches, and hand sketches.
For the best results, vector artwork should be clean, properly constructed, and free of unnecessary editing history or hidden objects. Some vector files contain multiple revisions, overlapping shapes, duplicate objects, or other issues that make them unsuitable for production without additional cleanup.
If your artwork requires significant repair, recreation, or preparation before production can begin, we'll discuss the work involved and provide a quote for any additional artwork preparation charges before proceeding.
If you're unsure whether your artwork is suitable, simply send it to us. We'll review it, discuss any concerns, and recommend the best way to move forward.
Yes. This is our standard process for most custom orders because we want to get your project right the first time.
After discussing your project and confirming your requirements, we'll prepare a digital proof for your review. If changes are needed, we'll make the revisions and provide updated proofs until you're satisfied with the design.
Once the digital proof has been approved, we'll manufacture your custom chenille product. After it has been sewn, we'll send you a photograph of the actual finished item for your final approval before shipping.
If additional changes are requested at that stage, we'll discuss the best way to proceed. Depending on the requested changes, this may involve updating the artwork, producing another sewn sample, or both before your order is shipped.
Our approval process is designed to minimize errors, ensure your custom product meets your expectations, and help us get your order right the first time.
No.
Whether you need a single custom chenille letter, one replacement patch, or a large order for a school, team, organization, or business, we're happy to help.
Many of our customers order just one or two custom items, while others place larger orders for athletic programs, booster clubs, banquets, and organizations. Every order receives the same attention to detail and commitment to quality.
If you're not sure where to start or have questions about your project, simply contact us. We'll be happy to discuss your ideas and help you find the best solution.
In many cases, yes.
We regularly work with customers who need to replace a lost letter, add a new award patch, match an existing letterman jacket, or continue a project that was originally produced by another company.
To help us provide the best possible match, please send clear, high-resolution photographs of your existing patch or letter. For the most accurate results, photograph the item straight on (not at an angle), with the camera centered over the patch to avoid distortion. Including a ruler or tape measure in at least one photograph is very helpful for accurately reproducing the size. Close-up detail photos and pictures taken in natural lighting also help us match colors and details more accurately.
While exact matches cannot always be guaranteed, our goal is to produce a finished product that blends as closely as possible with your existing item. If additional information is needed, we'll discuss the best way to obtain it before production begins.
Absolutely!
Many of our customers are ordering custom chenille products for the first time, so you don't need to know all the technical details before contacting us.
We'll help you select the appropriate size, colors, lettering style, materials, application, and other design details based on your project. Whether you're ordering a single varsity letter, replacing an existing patch, or creating a completely custom design, we'll guide you through the process step by step.
Our goal is to make the ordering process simple, answer your questions, and help ensure your finished product meets your expectations. If you're not sure where to begin, just contact us—we're happy to help.
Add graphic elements should be emailed to
4myjacket@gmail.com
If art is presented in non-vector art format, there may be
an associated charge to redraw your art. This charge is usually $30 if
required.
If your art is only a picture, a picture needs to be taken
with the camera 100% parallel, top and bottom, left and right to the picture so
that no elements are skewed. This will allow for a more accurate representation
being created as the skew will have been eliminated. Skewed art is almost
impossible to allow reproduction of the original design.
Clean vector art should be provided. Vector art that has layers or levels of vector buried under other layers will not be accepted as it too difficult and time consuming to remove vector elements not associated with the final design image. Often old vector elements are left “just in case” that element need to be used again although it is not acceptable for design reproduction.
Most orders are shipped USPS or UPS.
If located within the DFW area, orders can be delivered to
you in person, or we can select a meeting location for a delivery.
If you have a jacket(s) that need to have decorations added to the jacket, we can select a meeting location for a pickup/delivery.
If working with new apparel, you may request our address so that your apparel vendor can ship directly to our location for decoration.
After it has been decorated, we can either ship that product to your location
or if within a reasonable distance, set up a meeting location or delivery to your organizations location.
Most of our products are shipped within the USA. We do ship
international although shipping to those locations will take more time and at
additional cost due to higher shipping cost and any international taxes that
may be required.
Once an order has been placed, an email will be sent to
verify the requirements of the order. At this point, questions related to size,
color, text and any other details will be discussed. This information will be
used to create digital images of your specific items for approval. Once these
details have been approved, sample/product will be sewn.
If there is no response to this email after the third attempt, the order could be shipped as sampled. At out discretion, if no communication has been made about a specific order and it's details, we reserve the right to cancel that order and refund your payment.
This is a custom product; assumptions can't be made to the ultimate requirements of these designs.
Because every order is custom manufactured, production times vary depending on the complexity of your project, artwork approvals, material availability, and our current production schedule. We'll provide an estimated production time when your order is placed, and whenever possible, we strive to complete and ship orders sooner than our estimated turnaround time.
Most custom chenille products require one or more artwork approvals before production begins. Taking the time to review and approve your artwork helps ensure that colors, sizes, lettering, layouts, and other important details are correct before production starts. Prompt artwork approvals help keep your order moving through production.
If you need your order by a specific date, please let us know before placing your order. We'll review our production schedule and discuss the available options, including expedited shipping when appropriate.
Most domestic orders are shipped using USPS Ground Advantage, although UPS may be used when it provides a better delivery option. International shipments may require additional transit time due to customs processing and destination country delivery services, which are outside of our control.
4 My Jacket does offer three rush services on a first come, first serve basis.
Super Sonic Rush - 3 to 5 business days - 60% up charge
Jet Rush - 6 to 12 business days - 45% up charge
Propeller Rush - 13 to 20 business days - 25% up charge
Standard delivery - 21+ business days - no up charge. Orders may ship sooner depending on production backlogs at the time of your order.
All products are shipped USPS Ground Advantage unless faster delivery is requested and payment processed. Any additional charges for quicker shipping services will be paid by the customer.
All of our products are made custom to your order. As a
general policy we do not take returns as every effort is made to you have seen
both proofs and final product pictures before they are shipped. Any required
changes can be made at the proof state. We do guarantee our products and will
work to ensure your 100% satisfaction.
We do not stock any inventory - everything is custom made to your unique order based on size, color, details, and quantity
required.
Every order is custom made to your requirements.
Our patches are best applied with a zig zag stitch to hold them in place while providing a much more professional appearance. Scrim felt has a tendency to roll up on the edges when sewn in place with a straight stitch although this too is another way to sew these patches in place. Usually, a tailor shop or cleaner will have a machine that can install these patches. Some who install patches can do it without opening the sleeve while others have to open the sleeve to add patches. An adhesive back can be applied to these patches although, given their size, isn’t recommended.
We have a small stock of basic letterman sweaters and can order others as needed. These acrylic sweaters work well for general wear, high school. college, or corporate applications. A premium sweater is available that is made to order and takes upward of 8 weeks for delivery. Adding letters to sweaters generally work best when using a single felt so they are not overly stiff although these letters can be made on two pieces of material too.
Every order is custom made. The designs shown on our site are not a full list and may not be the design(s) that you desire. Send you art to 4myjacket@gmail.com if you have something unique you would like. In sending art, please follow the correct method to take pictures and measurements where designs need to be replicated.
Email us at 4myjacket@gmail.com if you have specific or unique questions.
